Terms & Conditions Illustration

Terms & Conditions

Our aim

We strive for good relationships with the artists we work with and to our customers. Our worldwide prices reflect market value, UK business costs and Brazilian exportation charges.

Prices

All prices are calculated in UK Pounds and are inclusive of VAT at the current applicable rate. Currency exchange rates are automatically provided by the Paypal payment system although http://www.oanda.com is a useful guide.

Availability

We try to have stock of all the items on this site, but cannot guarantee this. Therefore, acknowledging receipt of your order does not constitute an acceptance of your offer to purchase an item. On receipt of your order, we will advise you if anything is out of stock.

Order/Payments

We use Paypal for our payment processing.

Delivery

We ship products to all locations and endeavour to find and use the best value postage for that country. We try to get orders out within days but please allow up to 28 days at busy times. Prints are sent out in hard wearing cardboard tube. Post and packing: Is by Royal Mail Recorded Sign For. We calculate postage and packaging by weight from rates published by http://www.royalmail.com.

Delivery prices:

UK: £7.50
Europe: £11.00
Rest of the world: £14.00

Extra post and packing required for large shipments. Please note that all shipments to OUTSIDE the EU (European Union) may be subject to import duties and taxies, which are levied once a shipment reaches that country. Any additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be.

Refunds and Exchanges

If for any reason you are not satisfied with your purchase, please return the item within 7 days unused and in its original packing (ie in a saleable condition) for an exchange or refund. We regret that post and packing costs cannot be refunded. For your protection, please send items Recorded Delivery only. This guarantee is in addition to your statutory rights. If products we deliver to you are not as ordered or are damaged, defective or of incorrect quantity you should contact us by e.mail within 7 days of delivery. We will replace the incorrect, damaged or defective products or make good the shortfall in quantity or, at our option, credit the price and delivery charges of those products to you.If you do not receive products ordered you should notify us within 28 days of the date of your order. We will deliver the products ordered or, at our option, credit the price and delivery charges of the non-delivered products to you, or if we have not accepted your order and have been unable to contact you, we will notify you of the reason for non-acceptance.

Privacy Notice

We are committed to protecting your privacy. We do not sell or disclose customers’ personal details to anyone without their permission. We only use information in accordance with the Data Protection Act 1998.

Copyright

The content available through the Website is the sole property of Choque Cultural or its contributors and is protected by patent, copyright, trade and other intellectual property laws. Images used in this Website are reproduced with the express permission of the relevant Artist. Copyright is retained by the Artists and must not be reproduced without the express written permission of the Artist or Choque Cultural.